Frequently Asked Questions
Everything you need to know about shopping with Seafolly
What is the Seafolly return policy?
We offer a 30-day return window for all items in their original condition, with tags attached and hygiene liners in place. Please note that for health and safety reasons, swimwear cannot be returned if the hygiene seal has been removed.
How do I find my correct size?
Our comprehensive Size Guide is available on every product page. We recommend measuring your bust, waist, and hips to compare against our charts. If you are between sizes, we generally suggest sizing up for the most comfortable fit.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while Express shipping takes 1-3 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
How should I care for my Seafolly swimwear?
To maintain the quality of your swimwear, we recommend rinsing in cold water immediately after use to remove chlorine or salt. Hand wash with mild detergent and dry in the shade to prevent color fading.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. Once an order is confirmed, we are unable to make changes or cancellations. However, you can return your items for a refund once they arrive.